IMPLEMENTING RULES AND REGULATIONS TO PNP-ROTARY WATCH PHILIPPINES
MEMORANDUM OF UNDERSTANDING (MOU) DATED JUNE 29, 2009
1. Definition of Terms:
As used herein the following terms shall mean unless the context clearly requires otherwise:
a. Rotary Watch Philippines – refers to the ten (10) Rotary Watch District Rotary of the Philippines.
b. Rotary Watch Program – refers to the community service alliance between the PNP and the Rotary Philippines.
c. Community Service - as used herein, refers to civic-minded activities performed by Rotary Watch volunteers specifically task under the Rotary Watch Program to assist the Philippine National Police in the following matters, namely: report incidents of reckless driving and other traffic-related offenses, smoke-belching vehicles, cases of drug abuse, any incident of graft and corruption involving law enforcement agencies and crimes as it occurs; act as a “watchdog” to supplement the capabilities of the PNP; conduct a public awareness campaign to support the activities and operations of the PNP; strive for the generation and development of resources to help and supplement the initiative of Rotary Watch and help elevate community’s awareness and consciousness that peace and order is also the community’s responsibility.
d. National Secretariat – this is a composite team that shall be established in order to support the Rotary Watch Program at all levels in its day-to-day administration, management, supervision and implementation.
e. Assistance and Support to Rotary Watch Program – assistance and support to the Rotary Watch Philippines in terms of resources within the capability of the supporting agency during the implementation of its specific activities.
f. Complaint-Dispositive Action-Monitoring-Feedback Mechanism – an input-conversion-output-feedback cyclic reporting system that takes in complaint reports (either in the form of SMS or walk-in) from its external environment and transforms and refers them to PNP units and other government agencies that are then sent back to that environment, where they are bought by PNP’s public clientele.
g. Complaint Management Information System (CMIS) – a computer software program designed to monitor the complaint report-action-feedback-monitoring cycle from the time the report was received, referred, stored and retrieved.
h. PNP NHQ Integrated SMS Center - as used herein, refers to the newly integrated PNP TXT 2920, OCPNP Complaint Unit’s 09178475757, PNP Text Anti-Kotong’s 09275151515 and the Women and Children Protection Center’s iReport Mo Kay Aleng Pulis 0919-7777377 under the Chief, PNP Complaints Unit pursuant to PNP LOI 66/09 dated September 20, 2009 which will eventually be using one (1) dedicated number for Rotary Watch Program.
i. Integrated Walk-in Complaints Center - as used herein, refers to PCRG’s Walk-In Complaints and Referral Action Center (CRAC).
2. Concept of Implementation:
a. The Rotary Watch Program shall be administered by the Joint PNP-Rotary Watch Philippines National Secretariat chaired by the Director, Police Community Relations Group and the Assistant Chief of the newly integrated and renamed Chief, PNP Complaints Unit (formerly Office of the Chief PNP Complaints Unit 09178475757) as Vice-Chairman and the Chief of the Complaints Referral and Action Center (CRAC) together with the Chairman of the Rotary Watch Philippines as members. All parties involved shall actively participate in the broad implementation of the Joint PNP-Rotary Watch Philippines National Secretariat functions, as follows:
1) Monitor, supervise and follow-up the daily implementation and progress of this Implementing Rules and Regulations;
2) Coordinate, assist and work closely with the PROs, NSUs and other PNP Task Forces for the continuous evaluation and assessment of the Rotary Watch Program;
3) Assist the PROs, NSUs and other PNP Task Forces in the establishment of effective inter-agency linkages with their respective Rotary Watch District Rotary; 4) Conduct periodic performance evaluation of the Rotary Watch Program and make appropriate recommendations for improvement;
5) Conduct continuous capability building of the Rotary Watch Program through regular training and seminars;
6) Harness the resources of both government and non-government organizations towards improving their respective and collective efforts in the enhancement of the Rotary Watch Program;
7) Foster a closer partnership between PNP and Rotary Watch Program;
8) Perform such other functions as higher Headquarters/authorities may direct.
b. The Philippine National Police shall be in active support role to the Rotary Watch Program:
1) Act on the report of the Rotary Watch;
2) Assist and support the Rotary Watch Philippines in terms of resources within its capability during the implementation of its specific activities;
3) Provide training or seminars for all Rotary Watch volunteers in the following areas such as: an overview of the community-oriented policing system (COPS), drug awareness, an awareness course on bomb/explosive incident emphasizing on improvised explosives devices, an overview of criminal profiling and their various modes of working (modus operandi), an overview of the five (5) pillars of the Criminal Justice System, identification and detection of vehicle theft and crime prevention techniques;
4) Maintain and update the Complaint Management Information System (CMIS) as the central database of the integrated complaint centers both SMS and walk-in;
5) Conceptualize a massive information campaign, with the active participation of partner agency and community representative/s and non-government organizations, to engender popular awareness, appreciation and patronage of the Rotary Watch Program;
6) Sensitive to the needs of the Rotary Watch volunteers for adequate and appropriate attention, action and more importantly, feedback, the PNP shall offer additional effective and efficient alternative means to reach and communicate with the Rotary Watch volunteers in a 24/7 basis; and
7) Provide a Letter of Instructions (LOI) to define the role, participation and tasks of the different PNP units/offices in support of the Rotary Watch Program.
c. The Rotary Watch shall be the lead implementing agency of the Rotary Watch Philippines:
1) Assist the PNP in crime prevention and public safety programs by providing information in any of the following areas of concerns - anti- criminality, internal insurgency operations, anti-terrorism, values formation and community assistance, and communication and media support as to sustain the peace and order situation in the country;
2) Intensify every Rotary Watch volunteer of the urgent need to be aware and conscious that peace and order is also the community’s responsibility;
3) Conduct reporting of incidents of reckless driving, smoke-belching vehicles and other traffic-related offenses;
4) Conduct reporting of any incident of graft and corruption involving law enforcement agencies;
5) Conduct reporting of crimes and other offenses as it occurs;
6) Act as a watchdog to supplement the capabilities of the PNP;
7) Conduct public awareness campaign to support the activities and operations of the PNP;
8) Conduct generation and development of resources to help and supplement the initiative of the Rotary Watch Program;
9) Recommend improvements to legislation that will benefit the PNP and the Rotary Watch Program; and
10) With the assistance of the various mobile phone and internet service providers, assign a dedicated number for the Rotary Watch Program in coordination with the PNP.
d. Reporting of activities contrary to law shall be conducted by the Rotary Watch Philippines with the PNP in active support role in order to preserve law and order of the state against lawlessness and other serious internal threats.
e. The Rotary Watch Program shall be implemented in a nationwide basis. Furthermore, the PNP geographical-political subdivisions shall prevail over the Rotary Watch Philippines territorial subdivisions.
f. The Rotary Watch Program shall be implemented through the Joint PNP-Rotary Watch Philippines National Secretariat to address all Rotary Watch concerns.
g. To facilitate police responses on cases reported by the Rotary Watch Program and Rotary Watch specified community facility, Rotary Watch volunteers shall utilize the PNP NHQ Integrated SMS Center and the Integrated Walk-in Complaints Center as the primary means of reporting and referring all illegal activities to the PNP, other government agencies and other entities not within the mandated of the PNP who in turn shall provide feedback to Rotary Watch volunteers on the actions taken. All information received through these venues will be treated with utmost confidentiality.
h. Rotary Watch volunteers will be assigned an official identification number. The volunteer is identified to the PNP only by his ID number and verified by a security code supplied by the volunteer. The owner of the security code will only be known to the Rotary Watch Chairman and Chief Administrator. Under no circumstances will the volunteer’s name and ID number be released or made public.
i. Rotary Watch Philippines and its chapters are prohibited in using the PNP name, logo/shield, symbols and identiy as part of their corporate communication, ID number, uniform, signage, insignia, badge, emblem, rank, other paraphernalia and similar in nature. They are not also authorized to use the official address of PCRG and NHQ PNP Camp in their corporate letterhead and communication.
j. Rotary Watch volunteers provide their services gratis. Volunteers automatically waive any legal claim and indemnify Rotary International, Rotary Philippines and the PNP for any liability arising from their participation in the Rotary Watch Program.
k. Rotary Watch volunteers are aware and conscious that peace and order is also the community’s responsibility whom they are part of.
3. Final Provisions:
a. The PNP National Headquarters Integrated SMS Center and Integrated Walk-in Complaints Center shall submit their monthly accomplishment report not later than the first week of the following month to the Joint PNP-Rotary Watch Philippines National Secretariat.
b. As to enhance coordinative functions and activities, the Joint PNP and Rotary Watch Philippines National Secretariat shall meet at least once quarterly or as often as may be deemed necessary in order to review existing Rotary Watch procedures and the effectiveness of its complaint-action-feedback-monitoring system and propose remedial measures to rectify the same.
c. The community, non-government organizations and other sectors of society must be encouraged to support the Rotary Watch Program as one way of assisting the PNP achieved its various flagship programs.
d. The rules of frontline services as espoused by the PNP Citizen’s Charter shall be strictly followed.
e. Inter-operability and close coordination between the PNP and Rotary Watch Philippines must be emphasized.
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